Providing a world-class digital service centred around real estate.
Enabling our businesses to embrace and excel using our best of breed real estate products within the One System.
IT Expertise to Support Our Business Owners
The digital landscape is evolving and we ensure our businesses have the support required to harness and adapt to change.
Working hand in hand with our digital technology team and technology trainers, we provide end-to-end technology support services to our Ray White family.
Agile Software, Process & Product Development
We’re adaptive to change and provide support to our businesses through their transitions.
Our services are underpinned by world-class security procedures and systems and our mandate is to ensure that our products are robust and highly available to our network and adaptive to the cyber threats of today and tomorrow.
Our vision is to make Ray White the best place to operate an agency business, by:
- Providing data products that enable better planning, decisions and actions that lead to profitability and growth
- Automating the ‘mundane’ activities and reducing friction around a salespersons core function: to provide service, build competition and negotiate the sale
- Implementing franchisor processes that enable you to deliver the highest quality service and support at scale
What’s on the horizon for the Information Technology team?
- Enhancing our cyber security practice.
- Aligning with world-best practice security frameworks.
- New remote support software.
- User education and support ticketing portal.
- Our in-house customer satisfaction survey system
- Gmail Extensions
- Proposal Generator
- Real-Time Vendor Feedback
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Growth
We’ve created a platform upon which
we can genuinely innovate for tomorrow.
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With an ambitious 2019-20 roadmap that is built upon the following core anchors:
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Talent & Leadership
Specialised development
of high performing teams.
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Attract the best talent and develop your team
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Customer Experience
We support our business owners so
they become famous for giving great
customer experiences.
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High-standard customer service can win your clients’ hearts and make you recognizable within your target group.
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Digital
Bespoke data products that extend the competitive advantage of our network.
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Our in-house software
development team.
Focus on data, insight
and automation.
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Information Technology
World-class digital service centred around real estate.
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The
digital landscape is evolving and we ensure our businesses
have the support required to harness and adapt to change.
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One System
The One System is a mature platform that has evolved over ten years with improved security updates and multi-million dollar investment
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This connected suite of real estate applications is the bedrock of improved client communication,
internal productivity advantages and reporting tools.
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Marketing
Deliver local area marketing campaigns to help our agents and offices profile themselves in their communities.
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We produce innovative original
content for our agents each month.
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Profit
No other franchisor has a team dedicated to your financial health and prosperity.
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Tailored reports showing profit by channel (sales, principal and property management) along with
profit by each sales agent.
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Property Management
Dedicated coaching for business leadership in property
management.
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Ray White now manages over 150,000 properties globally. We are aware of the importance this delivers to our owners.
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Concierge
Concierge’s mission is to continually stay ahead of the industry to deliver noticeably superior service to existing and future clients.
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We communicate with 305,000 existing and future clients a year on behalf of our principals, agents,
property managers and brokers
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Franchise Opportunities
Franchise opportunities are available across the Ray White New Zealand network for people seeking a challenging yet rewarding career
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Ray White is committed to providing leading-edge technology and proven business strategies that have secured its ongoing success as a market leader.
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Loan Market
Our goal is to deliver tailored solutions to customers (and their families) that allow business owners and agents to add value beyond the real estate ‘transaction’.
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We’ve been helping New Zealanders find the right loan from the largest panel of New Zealand’s leading banks and lenders.
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