We’re here to stay ahead of the industry to deliver noticeably superior
service to existing and future clients
We do this through people and technology and to assist our businesses grow and deliver WOW factor service. Our service is unique to the real estate industry. We offer a broad range of services that improves customer satisfaction.
Moving services specialists
- Communicate with 12,000 purchasers/vendors/landlords/tenants a month and 144,000 a year on behalf of Ray White and Loan Market.
- Ray White and Loan Market exclusive complimentary and discounted moving and post sale services save clients time and money.
Insurance specialists
- Ray White Insurance and Loan Market Insurance are Allianz’s second biggest provider of home insurance in Australia.
- The only real estate and mortgage broker groups to have their own white labeled insurance brands.
- Our 30 day free insurance gift and 90 day free insurance period provide a significant financial saving for all Ray White and Loan Market clients.
- Extensive product suite includes: home & contents, landlords, tenants, motor, boat, caravan, travel & life insurance.
- Our service extending to ongoing policy support and assistance with claims.
Client nurturing specialists
- Communicate with 305,000 existing and future clients a year on behalf of our principals, agents, property managers and brokers.
- Client nurturing programs identify approximately 14,000 clients with real estate needs/pipeline opportunities per year for our agents, property managers and brokers.
What’s on the horizon for the Concierge Team?
- Facilitate a digital lead nurturing function for our network.
Automated pre-populated insurance quotes for all Ray White and Loan Market clients.
Growth in the management of real time ActivePipe dashboards. - Addition of strategic partners for our moving experience suite of services.
- Integration with VA’s to offer data management for property management and sales.
- Expanding our customer pool for landlords and tenants moving experience services with the availability of insights data.
[elementor-template id=”18971″][elementor-template id=”20243″]
Growth
We’ve created a platform upon which
we can genuinely innovate for tomorrow.
Get more information
With an ambitious 2019-20 roadmap that is built upon the following core anchors:
Learn More
Talent & Leadership
Specialised development
of high performing teams.
Get more information
Attract the best talent and develop your team
Learn More
Customer Experience
We support our business owners so
they become famous for giving great
customer experiences.
Get more information
High-standard customer service can win your clients’ hearts and make you recognizable within your target group.
Learn More
Digital
Bespoke data products that extend the competitive advantage of our network.
Get more information
Our in-house software
development team.
Focus on data, insight
and automation.
Learn More
Information Technology
World-class digital service centred around real estate.
Get more information
The
digital landscape is evolving and we ensure our businesses
have the support required to harness and adapt to change.
Learn More
One System
The One System is a mature platform that has evolved over ten years with improved security updates and multi-million dollar investment
Get more information
This connected suite of real estate applications is the bedrock of improved client communication,
internal productivity advantages and reporting tools.
Learn More
Marketing
Deliver local area marketing campaigns to help our agents and offices profile themselves in their communities.
Get more information
We produce innovative original
content for our agents each month.
Learn More
Profit
No other franchisor has a team dedicated to your financial health and prosperity.
Get more information
Tailored reports showing profit by channel (sales, principal and property management) along with
profit by each sales agent.
Learn More
Property Management
Dedicated coaching for business leadership in property
management.
Get more information
Ray White now manages over 150,000 properties globally. We are aware of the importance this delivers to our owners.
Learn More
Concierge
Concierge’s mission is to continually stay ahead of the industry to deliver noticeably superior service to existing and future clients.
Get more information
We communicate with 305,000 existing and future clients a year on behalf of our principals, agents,
property managers and brokers
Learn More
Franchise Opportunities
Franchise opportunities are available across the Ray White New Zealand network for people seeking a challenging yet rewarding career
Get more information
Ray White is committed to providing leading-edge technology and proven business strategies that have secured its ongoing success as a market leader.
Learn More
Loan Market & Wealth Market
Our goal is to deliver tailored solutions to customers (and their families) that allow business owners and agents to add value beyond the real estate ‘transaction’.
Get more information
We’ve been helping New Zealanders find the right loan from the largest panel of New Zealand’s leading banks and lenders.
Learn More