Emma Higgs

Emma has done a fantastic job securing sales on both of the homes we have sold. Great to work with and highly recommended.

Emma's communication and her readiness / availability to answer questions or help progress the sale helped make the process easier.

Emma impressed I’m every way. She was efficient in all areas of communication and always available for any discussion. She is professional in all aspects of her job and left nothing to chance. I sent emails to all main realtors when first seeking a real estate agent to sell my property. Emma easily swept all others aside with her no nonsense approach. In our first meeting I was impressed by her calm confident and pleasing demeanour. She had excellent knowledge and understanding of the market and what I required. From start to finish she was flawless in her attention to detail. As I live in Australia I could trust her without concern, and she gave me complete confidence she would attend to my best interests in selling my property. I have spoken highly of her to others and will continue to endorse and recommend her.

Emma is warm, honest, and very detailed.

She explained the whole procedure extremely clearly and kept me up to date on how the sale was going.

She explained the whole procedure extremely clearly and kept me up to date on how the sale was going.

Emma has been great she has kept us informed all the way along. She currently helping us find our next home. Emma gives us great feed back on the places we look at which we are really thankful for. She also has been kind to transport us around. We are very pleased with our experience.

Emma Higgs stood out head and shoulders above all other (many) real estate agents I came across during my search for a house. She is friendly, honest, punctual, reliable, has great communication, and went above and beyond to help me in my efforts to secure the property. She was always there to help me. Other agents would tell me what I wanted to hear, but it was clear that it wasnt always truthful or in my best interests. She always told me the truth, which was very refreshing when dealing with many other agents who got my hopes up. I think she needs a pay rise or a big bonus ;) Thanks Emma and team x

We found Emma to be down to earth, confident and straight talking. She was always responsive and got back to us quickly with answers to any questions. We felt we could trust Emma and had confidence in her to manage the sale of our property.

Honest Reliable Clear straight communicator Generous Sense of Humour

I found Emma to be friendly, professional and genuine.

Great communication and follow up.

Emma was very relatable and easy to work with. Firm but fair.

We would like to extend our sincere thanks to Emma Higgs for selling our property at 68, Brunner Road, Glen Eden, within a period of ten weeks. Emma’s approach from inception has been very professional. Preparing listings and writing specs, preparing homes for visits, coordinating visits, providing weekly briefings, negotiating with prospective buyers were some of the tasks she performed to our utmost satisfaction. She was very popular among fellow Real Estate agents both because of her friendliness but also her track record of success. She had the ability to make a house look almost perfect, and her detailed listings were critical to her success as well. We perceive Emma in many ways as a perfect agent: hard-working, detail-oriented, good with people, and a knack for closing the sale. Her excellent work and consistent results ensure that she comes very highly recommended. We thank Emma once again for selling our property closest to our asking price. We have no hesitation whatsoever to recommend Emma for anyone who looks for a reliable real estate agent. Kind regards Ben & Mala Fernando

She is amazing. Professional, bubbly, engaging, knows her stuff and gets the job done.

Emma sold me my house a few years ago and I was so impressed with her professional efficiency along with her bubbly energetic personality back then as a buyer that when the time came for me to sell my house there was no hesitation to call upon Emma to get the job done. From the moment I called right before Christmas she was responsive, enthusiastic and oozed confidence when I told her I needed my house sold unconditionally within a month! While I was a bit nervous of this being achievable she assured me it was absolutely doable! Her knowledge of the market and how to best set the marketing plan was impressive. She kept me informed every step of the way and had my best interests at heart for the optimal outcome. As a result my house was sold within 3 days following a multioffer. I was stoked with the result as I didn’t have to do open homes and I easily met my conditions so I could purchase my dream home. I highly recommend Emma as she knows her stuff, doesn’t muck around, and just gets the job done. There are no better words to describe her other than how my partner did....Agent Extraordinaire! Thanks Emma.

Emma was very approachable and knowledgeable about the property.

"Emma has engaged with us very positively as vendors, she has been encouraging, consistent and supportive all the way with the sales process, about liaising with relevant authorities, and how to market our classic bungalow! Emma came across with bright energy, supporting us to get a great outcome and has been great to work with" Thanks Emma!

I'm sorry this comes a little late but we just wanted to say a huge thank you for conducting the sale of our property in Massey. The lead up to selling our family home was quite overwhelming with the renovations we were conducting, but you really helped us with keeping things in check and as stress free as possible! Both Mike and I commend you for your patience and professionalism but more importantly your honesty which I know agents can have that stigma of sometimes not having their clients best interest at heart - this was certainly not the case for you. It's always hard choosing the right agent to sell your largest possession but for us it was easy - we are so grateful that we chose you. As mentioned to you, we have passed on your details to all our friends and family with certainty that you are in this career for the right reasons and can make a difference. Thank you again.

Having Emma on our team when we were house hunting was our biggest asset. Her communication was amazing and she responded to every request almost instantly, no hanging around! She had a good grasp on the specifics of our house search and was proactive in finding suitable properties. She has made it her business to know the market in the area we were searching so her knowledge on pricing was invaluable. As an agent she was so friendly and prepared to go the extra mile on our behalf. A pleasure and a privilege to work with.

Recently we purchased our first home. Emma Higgs acted on our behalf, spending countless hours in search of the perfect home for Gareth and me. Emma was not only persistent in this search, she was transparent, honest and upfront. She was with us every step of the way, reassuring us and picking us up when the gavel didn’t fall in our favour. Emma’s expertise, enthusiasm and true passion for her job helped to guide and educate us, and we are now proud first home owners. Without Emma on our team we would have absolutely given up. I would recommend Emma Higgs to anyone looking to buy, or sell, as you know what you are getting is an honest and down to earth person, who has your best interests at heart. A real asset to the Austar Realty team, and I can only wish Emma all the best for the future. Thanks so much Emma.

After months of deliberating over selling we finally made the decision which was prompted by a phone call from Austar Realty asking if we wanted a complimentary appraisal. We have had other agents from other companies visit us over the past year and we didn’t have an instant connection with anyone until we met Emma from the Glen Eden Austar branch. Her friendly and honest manner had us instantly at ease. She could see how well our home was looked after and presented and pointed out the positive selling attributes giving us a good sense of confidence that she thought our home was worth as much as we thought it was and made us feel comfortable that she would get us the best price. Throughout our journey with Emma, she was always available to talk to and ask questions, she was personable, knowledgeable and approachable. We felt confident in the process and advise she gave us. Emma was also open to our preferred options on the marketing package, listening to our needs and did her best to accommodate us. Our house ended up selling in 4 days from going live and the first person through was the buyer so we feel everything that Emma did for us and the price we wanted was all spot on and we were thrilled with our outcome. Post sale the communication was still fantastic and everything was set for a smooth transaction. Emma has kept both the buyer and ourselves in the loop of the process which has made everything easy and stress free. We would have no hesitation in recommending Emma to anyone wanting advice on selling or buying, you will be given her undivided attention and she will work hard to achieve your property goals.