Carolyn Smith

Carolyn recently sold our house for us. We have been immensely satisfied with how hard she worked to achieve the sale, navigating many obstacles along the way. She communicated promptly and effectively at every stage of the journey, always keeping us in the loop. Would highly recommend her, as her enthusiasm for the job just got the job done!

Carolyn is very personable and was helpful and willing to guide us through the process. She was really responsive and informed us of what we needed to know. We really enjoyed dealing with Carolyn and couldn't have found a better agent to buy our first home through!

Carolyn recently sold our house for us. We have been immensely satisfied with how hard she worked to achieve the sale, navigating many obstacles along the way. She communicated promptly and effectively at every stage of the journey, always keeping us in the loop. Would highly recommend her, as her enthusiasm for the job just got the job done!

I bought the house I was selling through Carolyn 8 years ago and decided she was the person I needed to help me sell as she knew the property and the area so well. The market was very different this time and I have to sincerely thank Carolyn for completing what was a challenging sale. She spent many hours doing Open Homes and other viewings for me and always kept me updated on any feedback. Once an unconditional agreement was signed she went above and beyond to satisfy the buyer to make sure the sale went through. Lyn

Carolyn was amazing. Her communication was superb, she understood the value of our property, and worked effectively to achieve the sale. We cannot recommend her highly enough!

Carolyn has been very professional in her conduct with helping sell the property and would recommend her service if friends and colleagues were selling in the area. She has been accommodating in my (and my mother's) requests and provides constant communication during throughout the process. The experience overall has been positive!

We had known Carolyn before we chose her to sell our home. She has always been warm, friendly and well liked in the community but in the role as our agent we found her to be very professional as well. At no time did we doubt that she was working in our best interests, going above and beyond at a time when the market was slower. We would happily recommend her to anyone selling their home.

We first purchased a property through Carolyn Smith in 2011. We were so impressed with her professionalism, knowledge and service that, when we decided to sell this property in 2021, we immediately thought of engaging Carolyn as our agent. Carolyn gave us heaps of advice on presentation and marketing of the property and the options available for us to sell this property. In this instance we chose to auction the property with Carolyn’s constant guidance all the way through the process which was new and totally unfamiliar to us. It was the perfect option for that time, and we were absolutely delighted with the result. A few months later we engaged Carolyn to sell a family estate property. Once again and excellent result. This was a highly emotive sale and we can’t thank Carolyn enough for her sensitivity and help throughout the process. Then earlier this year we put our family home of over 36 years on the market with Carolyn, another sale filled with emotion. And within two weeks Carolyn had two solid offers and had sold the property for a great price within 3 weeks. We find Carolyn outstanding in her role as a real estate agent. She is incredibly knowledgeable, sensitive and dedicated to doing her very best with regular communication throughout the process. We can’t thank Carolyn enough for the excellent job she has done with every one of these sales. We now have a section listed with Carolyn and know we can sit back and leave it in her capable hands. We wouldn’t think of going elsewhere.

Carolyn's communication with me throughout the whole process was outstanding. A caring honest straight-up person whose advice was excellent. Nothing was too much trouble. I trusted her throughout the whole process. Thank you Carolyn

Carolyn is a caring honest straight up person whose advice was excellent. Nothing was to much trouble. I trusted her through out the whole process.

Gili and I would like to thank you very much for all your hard work and advice with the sale of our property and making the whole experience so easy. Not one but two offers and both bang on target ! Great communication all the way through and an excellent result at the end. Very happy clients

We have used Carolyn to market and sell our houses on a number of occasions including recently. We have always found Carolyn to be easy to work with and she certainly puts the extra effort in to get the results. Carolyn has always been professional and courteous in her dealings with us and her strong communication is a credit to her. We wouldn’t hesitate to use Carolyn again in the future if the opportunity arises

I would just like to say a big thank you to you Carolyn for how you have dealt with us from the initial enquiry to the sale of our property. We found your experience a huge advantage. It was a nice feeling to deal with you as you understood our needs whilst also giving impartial advice. Ultimately we had full trust in your ability to sell our property, sure enough you did just that. A big thank you. We would fully recommend anyone thinking of listing their property to contact Carolyn Smith.

After lockdown lifted we decided to sell our house as we had heard huge success stories around town about Carolyn Smith we decided to give her a call. When we called Carolyn she was very welcoming and friendly from the start. Carolyn doesn’t sugar coat anything and told us exactly what to do and before we knew it our house was listed and sold for not a cent less than asking price. Carolyn knew what we were looking for and along with her colleagues helped us find the perfect spot. When people say buying and selling is hard and stressful, with Carolyn it definitely is not. Some key points that stood out from the crowd: Carolyn always answers her phone not letting it go to voicemail Carolyn shoots straight and says it like it is Carolyn always give feedback both positive and constructive. We would have no hesitation in recommending Carolyn to anybody thinking of buying or selling and would definitely use Carolyn again if we were to buy or sell. Thank you so much.

We had been left pretty disillusioned with the Real Estate industry up here in Kerikeri. That was until we met Carolyn Smith. We were about to give up thinking we would ever move, or that we would ever get our calls returned by agents of three different companies. Our experience with Carolyn was what we can only describe as exceptional. We approached her on Christmas eve when most were trying to slow down for the break and be with their families. Carolyn took the time and showed us our dream property on the same day. We decided to make an offer and the deal was done within 2 hours of our meeting! We cannot thank you enough for what we considered was going to be another letdown. You went the extra mile and gave us faith that we could still purchase a property with a house to sell. If you want a great experience when buying or selling your next home you must speak with Carolyn first. She will ensure the process is easy.

Carolyn has been our Real Estate agent for the sale of our property, a period of approximately 5 months. Her professionalism, attention to detail and calm, considered, expert advice was exemplary throughout the whole process. We were already aware of Carolyn’s ability as she had previously been central to the successful sale of a close friend’s home a number of months earlier and our friend had spoken very highly of her qualities as a real estate agent and had recommended her to us. When we engaged Carolyn to help us sell our house, she immediately filled us with confidence. Carolyn’s no fuss, clear and detailed approach was exactly what we needed. Her knowledge of the industry and the local housing market was very apparent and her plan for the promotion of our house was considered and effective. During the months our house was on the market Carolyn kept us very well informed and was always mindful to give us enough precise feedback but to not overplay anything. She balanced the number of viewings with ensuring disruption to us and our lives was kept to a minimum. We always felt she was working very hard for us but, at the same time, she kept a stressful process as manageable and as comfortable as possible. When a sale did eventuate, Carolyn never pressurised us and, again, we were very happy with how Carolyn stepped us through the process and showed understanding for our situation. She was advisory and sensitive throughout. We believe Carolyn is expert at what she does. She shows a very high level of professionalism and she comes with our highest recommendation.

We found Carolyn Smith to be professional, focused and committed to her client, making the marketing of our property so much easier. Carolyn’s perseverance and her excellent communication skills together with a sunny, enthusiastic, personality brought about a successful result for us when marketing our property. We are hugely impressed. If you are wanting a really pleasant, genuine person who has a wealth of marketing and negotiation skills, this is the one. Carolyn also found our new property and went that little bit further again with regard to smoothing the change over. We would not hesitate to recommend her.

If you are looking for an agent who is honest, open and can successfully negotiate on your behalf; I can recommend Carolyn Smith. We needed to sell my uncle’s home in Kerikeri; being from the Waikato we had no knowledge of the Northland market. By chance we happened upon Carolyn, as it turned out this was exceptionally lucky. Carolyn organised all manner of procedures in our absence; the plumber, Electrician, Roofer, Drain layer and the onerous task of Council compliance, in addition to remedial work required for the sale. Carolyn had the property sold in less than one week of listing, plus negotiated $15,000 over and above our bottom line price. Carolyn Smith of L J Hooker Real Estate Kerikeri was an absolute gem to deal with.

On two separate occasions we have listed and sold with Carolyn Smith and both times we have found her an excellent communicator. Carolyn is well versed in the local Kerikeri market having been a high performer for many years. She is particularly good at giving timely feed back on any viewing. Her other strength is coordinating with buyers to help bring an agreement together. If you are looking for an knowledgeable and unflappable agent our recommendation is Carolyn Smith.

I have had an excellent experience with Carolyn Smith both in the purchase of a property and the sale of my own property. Carolyn's experience and knowledge of the market led me to appoint her as my sales agent. She guided me through the sale, was very calm, supportive and helpful during this process which was a stressful time for me. She also responded quickly and efficiently to any query which was much appreciated. I would recommend her to others looking to appoint an agent.

This is to record our appreciation of Carolyn's efforts on our behalf. Carolyn was the listing agent on a property that we purchased in a very short time frame in 2018. Subsequently, we engaged Carolyn to sell the same property late 2020. In both instances, it was notable that Carolyn dealt with the purchase and sale of the property in the same professional manner providing straight forward, no nonsense advice that was fair to the vendor and purchaser. I would have no hesitation recommending Carolyn for any real estate sale or purchase.

Reliability and ease of access are Carolyn's hallmarks! I have been dealing with Carolyn for many years, right through good and bad times. She was invaluable in helping me with my subdivision sales and made the process easier to deal with. With that in the past, I called on her again to help with a house sale for my son. As usual, she has been the most reliable agent I have ever dealt with. What stands out for me is that she is always available, regardless of whether she is away or not. She even told me I could get hold of her on her long awaited holiday if I really needed to! That is service above and beyond! She is a realistic straight shooter, and will always do the best for you, regardless of the current market. I would not hesitate to use her again should the need arise.

I have contracted Carolyn twice to sell my house. On both occasions, she was ahead of others, particularly with giving advice on ways to achieve the best results. Simple things like good positions of flower pots, installing venetian blinds to add privacy etc etc. were effective help. Particularly appreciated was her way of featuring the property at the best times for viewings and her immediate follow-up of viewings with a call. I highly recommend Carolyn Smith.

We are delighted with the results of our house sale managed by Carolyn. Communication about the property market was quick and informative by Carolyn. She was very organized and promptly sorted the paperwork, photos, and advertisements, and showing the other agents through the property, resulting in a greater number of interested buyers. The advertisement resulted in a multi-offer and was well-managed by Carolyn. She was great to work with, well-informed and had an excellent knowledge of the market. Our experience was quick and stressless thanks to the efforts of Carolyn and the team, we are very happy with the service and the outcome. We would highly recommend Carolyn and use her service again.

A big thumbs-up to Carolyn Smith for her professionalism as the acting land agent when I purchased a property in Kerikeri recently. From my very initial enquiries Carolyn always did what she promised, she enabled easy and prompt communication with the vendor when I had questions, and she went out of her way to help make the whole process go smoothly. I would recommend Carolyn in any sale/purchase situation.